Start to Finish

A client writes a mail to a team member. She has shared a CV for a young student who has completed his BBA. ‘Do you have an opening for freshers who have done their BBA in your consulting arm?’, she asks. The mail reaches me in the Resource Desk. When I go through the CV and start to reply to the mail, this is what emerges. What: We have an internship…

August 11, 2018
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Sticky Diamond

May 19, 2018

The invite: ‘You run innovation workshops, Deepa? Have you worked for ….? Call … He is our client and a wonderful person. They want to run an innovation workshop.’, texts my client-friend Zia. I have just boarded the flight to Sydney and my heart skips a beat. Its a client I’ve been eyeing since I fell in love with their advertising. My mind does a quick back flip and a few…

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Bombay Dreams

May 5, 2018

Being a researcher is about curiosity. It is about building rapport with a stranger. Its about willingness to explore and go on an adventure on the landscape of a new person. A story is hiding in the most unlikely places. Be interested and the person opens up the treasure chest of his story. Twelve plastic jars of ‘mukhwas’ in the tray from two months ago are nearly empty. Time for a…

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Defining the “Who”

~ Smita Arora, Sanjana Ramani, Deepa Soman A particular group of people that is identified as the intended recipient of an advertisement, product, or campaign is called target group or audience. A target group is a particular group of people that a product or service is intended to reach.  It becomes a crucial part of market research as the decisions are based on the findings of the study. Meeting the right target audience…

April 20, 2018
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Best Practice in Stimulus Usage in Qual Research

~ Aparna Khadilkar, Tanvee Dixit, Deepa Soman Stimulus is something that evokes response viz., action or exertion or quickens action, feeling, thought. Stimuli in research are any materials or items used as an aid along with discussion guide to gain responses that allow that extra layer of understanding, including emotional drivers, unconscious behaviors’ and the otherwise unsaid. It is a key element in both qualitative & quantitative studies to get…

April 13, 2018
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Succession Planning @Lumiere

April 7, 2018

A friend in Singapore sends me an email survey. She is invited to speak at an HR Conclave and is gathering data on succession planning. I am intrigued enough to reply on a Saturday morning while on vacation: Do you think about succession planning in your company?Yes. All the time! Succession planning is indeed planning to succeed. We have a ‘succession planning’ culture and mindset that permeates everything we do….

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Back to Work Internship

March 31, 2018

‘After our meeting, I want another half an hour to talk about something personal’, said Damayanti on the call. Damayanti told me of her sister-in-law, Anandi, a stay-at-home mom for 18 years. ‘Take a look at the CV. I really want her to meet you. She is depressed. My husband and I want her to get out of the house and do something’. Anandi’s CV showed that she was a creative…

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Collect what you love!

Collect what you LOVE! What about WHAT we love? What we love is a clue into our natural talents. We are often unconscious about these natural talents and may take these for granted. We are often unaware of what makes us unique. Becoming aware of these ‘raw’ talents and practice over time converts these talents to strengths. According to The Gallup Organization there are 34 talent themes which play up…

March 25, 2018
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Light the Start-ups

March 19, 2018

‘I want you to mentor our food start-up‘ said Madeeha, who had interned with us at Lumière. This hotel management graduate interned with us for two months before she went to Singapore to get a degree in finance management. We spent time with Madeeha, helping her think through her start-up idea. We gave her a business plan format and then helped her with details. We met with her distribution partner…

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Me and my Lumière on Women’s Day

March 8, 2018

~ Sanjana Ramani & Lumière Voices This 8th of March, the world celebrates yet another day paying tribute to and political achievements of women. This day is a call for gender parity. This day has been observed since the early 1900’s – a time of great expansion and turbulence in the industrialized world that saw booming population growth and the rise of radical ideologies. The story of women’s struggle for…

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