Pravaas – A Journey to Empowered Growth

The Beginning: We were invited to undertake leadership development for SETCO Foundation, the CSR initiative of a large Automotive ancillary major, SETCO Automotive. Meeting their President, Ms. Urja Shah, sitting in on their presentation, studying their their annual report and website gave us confidence on the passion and intent fueling the vision, ‘to enable a community to actively ensure that every child and woman has full access to healthcare, nutrition, education…

December 2, 2017
Read More >>

Getting Up and Close with the Consumers

The way people communicate, get entertainment, shop, and socialize has changed dramatically. Thanks to the smartphone, access to consumers has also changed. It is now possible to reach people across geographies, socio-economic status, cultures and ethnicities without any prohibitive barriers like high costs and distance. We at Lumière recently explored a new dimension of moderation with consumers across the globe sitting comfortably back at our offices. While we have been…

October 30, 2017
Read More >>

Nutrition Negative India!

As India inches close to becoming the most populous country in the world, one aspect that continues to be under constant scrutiny is how the country fluctuates in its health index. According to the latest Global Hunger Index, India, which ranks 100 out of 119 countries, is one of the countries with the “lowest reduction in hunger” in the nine years. Companies operating in India understand now the importance of addressing the BOP…

October 17, 2017
Read More >>

A Case for Consumer-Centric Growth

Prelude: The phone rings a couple of times. The founder CEO of a leading fashion accessories brand comes on the line. We had undertaken a small qualitative research project two years ago. The study objective was to understand usage and purchase habits in the category. The research design was five focus groups in two metro cities. In the report we identified four consumer profiles. After the research, the client wanted…

October 17, 2017
Read More >>

N-Light© Connect: Consumer Connect

OBJECTIVE: Project Persone was a project to understand who the NRI customer based out of the gulf is, a special understanding of the NRI Priority Customer. PROTOCOL: A detailed study of the customer profile by in-depth interviews at their home . 10 such interviews were conducted. ACTION: Understanding the life of a GCC NRI –in India and abroad. Detailed understanding of his banking and financial needs. Mapping his needs to…

September 9, 2017
Read More >>

Study on Attitudes towards Online Advertising

Lumière undertook an interesting study for an Online Service Provider, which sought to understand how Indian businesses perceive online advertising. It studies their attitudes towards online advertising and looks into how aware of ‘search marketing’ Indian businesses are. The study reveals that perceptions of online advertising differ according to the size and type of a business. The need for online advertising depends mainly on a few parameters, viz., the objective…

September 6, 2017
Read More >>

Brand Perception Study – Sept 2006

A study was conducted in Aug- Sept 2006 to understand triggers and barriers for the prescription of an Rx brand of medication. The study helped to arrive at product format preferences and key reasons for preference, with the intent of exploring likely brand extension opportunities. A one on one in-depth interview was conducted among doctors who regularly used the product format as well as among non prescribers of the format…

September 6, 2017
Read More >>

Understanding TV Viewing Behavior

A popular television network engaged Lumière to understand television-viewing behavior among groups of young and older women in April 2007. The channel hoped to gain access to viewer attitudes towards its longstanding programmes, to its newer offerings, and to those of other networks as an outcome of this study. The team at Lumière used a combination of N-Light© Behaviour and N-Light© Connect to conduct a dipstick research and ascertain attitudes of viewers…

September 6, 2017
Read More >>

In store Observation study

Lumière took on a study for a client who wanted to identify need gaps in its store observation exercises. The study revolved around understanding the diverse experience levels of the client team and their familiarity with ‘observations’ as a process. The study attempted to make the client team comfortable with the observation process, in order to make it a ‘way of life’. It enabled each manager to experience the value…

September 6, 2017
Read More >>

A Study on Soups

A study was conducted by the foods category of a MNC in April 2007 to understand reactions towards the various soup options developed by its R&D team. The study was conducted in various stages involving one-on-one interviews and group discussions among children & youth using the technique of N-Light© ChronoTest. Soup options were evaluated to understand preferences towards the base soup and also understand responses and preferences of various ingredients & inclusions…

September 6, 2017
Read More >>